Lessons Learned: Resetting Major Projects
Summary
As at March 2022, government expected to spend £678 billion across its 235 largest, most innovative and riskiest programmes. This includes strategically significant programmes to build railways, schools and IT systems and transform public services. Many of these programmes are complex and we often see government bodies needing to improve how they are managed.
This report uses NAO experience of auditing programmes to draw together insights to help decision-makers determine whether they should reset a programme and how to increase the chances of a reset succeeding. NAO have identified eight key insights and, for each, provided those involved, especially senior decision-makers, with examples and questions to ask.