PMO Maturity
Summary
Project Management Institute (PMI), the world’s leading authority on project management, and global professional services firm, PwC, have teamed up to address the current state of project management office (PMO) maturity through the creation of a bespoke PMO maturity index. While the global maturity index score shows there is still a long way to go for PMOs on their maturity journey, it has identified a cohort of 230 PMOs—called the “Top 10 Percent” in this report—which are leaders across all dimensions of the index.
The Top 10 Percent are delivering on multiple aspects across five key dimensions of PMO maturity: governance, integration and alignment, processes, technology and data, and people. This allows the Top 10 Percent to have greater influence and impact in their organization and ultimately deliver more successful project outcomes. This is highlighted in their response to the COVID-19 pandemic, where the Top 10 Percent were able to support the sharp pivot their organizations took by accelerating new ways of working and rapidly expanding risk management functions.
This report showcases the key attributes of the Top 10 Percent PMOs and the steps that can be taken to join them.