This year’s annual conference explored issues surrounding the interface between key players in major projects: the client, those involved in the supply chain and the end user of the asset created by the project.
Contributors gave an insight into their views and experiences as client, project manager and end user in major projects across different industry sectors, including the NHS, construction, defence, transport and the performing arts, and results of a specially commissioned research project on client/supplier relationships were outlined.
The presentations were followed by group discussions, which resulted in the identification of ways in which each of the roles of the ‘the client’, ‘the supplier’ and the ‘end user’ could be improved.