18th Annual Conference – The Client/Designer Interface

Getting the client/designer interface right is an essential first step to project success. Get it wrong, and you will be throwing valuable resources at clarifying the requirements after detailed design has started, working in a culture of blame or ending up with a project that does not function adequately. Against a background of changing procurement practices, the briefing process must be continuing, collaborative and meticulously managed.

Speakers drew on experience of projects in construction, defence and IT to suggest how the interface is best managed. Participants brought their own wider experience to bear on the questions and the results of a questionnaire survey, conducted at the conference, show their priorities for good interface management.