Annual Conference 2023 – In Pursuit of Outcomes: Foolhardy or Flippin’ Hard? Full Report
A quick scan of project management guidance, frameworks and methods will highlight the importance of ‘outcomes’. Taking an outcomes-based approach features prominently in every revision of Managing Successful Programmes (MSP) since it was first published in 1999 and more recently in the Construction Playbook, the Value-Toolkit, Project 13, the IPA Routemap, the Government Functional Standard for Project Delivery and HMT Greenbook… to name a few.
The UK is not alone in pursuing an outcomes-based approach. The former UN Secretary-General Kofi Annan proposed in 1997 for the UN to place greater emphasis on results in its planning, budgeting and reporting: “with the aim of shifting the United Nations programme budget from a system of input accounting to results-based accountability”. This led to the launch of their Results Based Management (RBM) framework 1999.
Although not new, the desire to move to outcome-based projects is seductive given that delivering outcomes is the very reason for projects and programmes. But in practice, taking an outcome-based approach across the full project lifecycle and through the multi-organisation relationships has proven difficult. We often revert to specification-based or output-based approaches and methods. Indeed, a 2007 review of the UN’s RBM framework concluded that despite considerable investment in RBM by UNDP that they were still “largely managing for outputs rather than outcomes and that the linkages between outputs and intended outcomes are not clearly articulated”. The UNDP experience is not an isolated one and despite a general consensus that taking an outcome-based approach is desirable, projects remain stubbornly output-based ‘in practice’.
Join us at our 2023 Annual Conference where we will tackle this challenge and explore ways of overcoming the ‘as desired’ vs ‘in practice’ gap. We will ask whether an outcome-based approach can ever be realised in practice. We will consider whether we should target its application to specific parts of the project lifecycle (e.g. scoping) or specific parts of the project organisation (e.g. the sponsor) or whether it needs to be an ‘all in’ approach for it to work. We will look at how legal and commercial factors affect the alignment of work to outputs to outcomes and their relationships to social value.
We will explore such issues and opportunities by hearing contrasting experiences from several case studies (that push boundaries) from Heathrow’s third runway, the Lower Thames Crossing, the Atomic Energy Agency’s STEP programme, the New Hospitals Programme and the East Bank Programme which is regenerating parts of East London around the Queen Elizabeth Olympic Park. As is customary at our conference we will seek practical conclusions that members can apply in their own organisation, such as how to better frame projects and set up their execution strategies using outcomes. Delegates will be invited to contribute, through a workshop, to the development of our ‘outcomes in practice’ report.
Please note, the date for the 2023 Annual Conference has shifted from 2-3 October to 9-10 October.
Due to limited availability, this event is open to Main Reps and/or nominated representatives only. Please email sascha.flint@majorprojects.org if you have any questions.