Annual Conference: Harnessing Emotional Intelligence in the Successful Delivery of Major Projects (Part 1)
Annual Conference
Members Only Event
Click here to view the keynote interview with Sir Mark Rowley
This year's Annual Conference topic is Harnessing Emotional Intelligence in the Delivery of Major Projects. There is significant research that supports the hypothesis that Emotional Intelligence (EI) drives better business performance and if we accept that, then the logic holds that EI should lead to better delivery of projects and their outcomes. The conference will explore this hypothesis, bringing EI to life via speakers and case studies from the major projects sector.
This is part 1 of a 2 part VIRTUAL Annual Conference.
The event registration is now closed.
Programme
Tuesday 15th September 2020
08:30 - 08:35
Welcome
Sir Tim Laurence
No longer at member organisation
Sir Tim Laurence
No longer at member organisation
Vice Admiral Sir Tim Laurence joined the Major Projects Association as Chair on 1st April 2013. His 37 years of service in the Royal Navy culminated with three years as Chief Executive of the organisation which manages Britain's Defence property and projects worldwide (now known as the Defence Infrastructure Organisation). After retiring in 2010, he became a freelance non-executive with interests in property, regeneration, transport and defence. He is Chairman of two property companies specialising in urban regeneration projects. In April 2015 he took over as Chairman of the English Heritage Trust, the charity which looks after England's National Collection of historic sites, including Dover Castle, Stonehenge and Hadrian's Wall. In July 2016 he became Vice Chairman of the Commonwealth War Graves Commission. He holds non-remunerative positions with the Great Western Railway, with the Durham Global Security Institute and with a number of charities, including RNLI and the HMS Victory Preservation Company.
08:35 - 09:00
What is Emotional Intelligence?
Dr. Paul Chapman OBE
Senior Fellow in Operations Management Saïd Business School
Dr. Paul Chapman OBE
Senior Fellow in Operations Management, Saïd Business School
Paul Chapman is a leading expert on the learning and development of executives, especially those responsible for leading the delivery of major programmes/major projects typically valued at more than $1 billion.
Paul is Academy Director for the UK Government’s “Major Project Leadership Academy” (MPLA), a one-year part time programme for the Major Project Leaders responsible for delivering the UK Central Government’s portfolio strategic projects valued at over £440bn. In this role he also designed and directs the “Sponsoring Major Projects” programme for UK Government Ministers.
At Oxford Paul also set up the MSc in Major Programme Management, a two-year, part-time programme that attracts senior programme leaders from around the world (50% are based outside the UK) who lead programme across a range of sectors.
These programmes involve working closely with client organisations and participants to understanding their potential for development and growth through to realising these opportunities. These roles also include engaging teams of faculty and experienced practitioners to create the design and content required to ensure an engaging learning experience. For example, in addition to the MPLA, Chapman’s work with the UK Government extends to include developing and delivering workshops for the Civil Service’s Permanent Secretaries and also for particular departments that bring together Ministerial teams and their Senior Civil Servants. This means that the insights and capabilities Major Project Leaders develop on the Academy receive better support and can be implemented more effectively in the workplace, which is leading to notable improvements in Major Project delivery.
Paul’s research takes concepts at the heart of operations management, especially engineering and production, and blends these with other insights. This includes developing an approach to reducing new product development lead times that enabled organisations to improve market sensitivity and return on capital. Another strand of research brings together operations management with criminology to address product loss through theft and errors. The outputs from this work have been adopted internationally, saving retailers in Europe and the Americas over $2 billion in recent years.
Before joining Saïd Business School, Paul was a Senior Research Fellow at Cranfield School of Management and previously was a member of the Warwick Manufacturing Group at the University of Warwick. Paul took his BEng, MSc and Engineering Doctorate at the University of Warwick.
Paul is also Vice President of the Association for Project Management (APM), the Chartered body for the project profession, and previously served six years as a Board Member and Chair of the Professional Standards and Knowledge Committee.
Paul is Academy Director for the UK Government’s “Major Project Leadership Academy” (MPLA), a one-year part time programme for the Major Project Leaders responsible for delivering the UK Central Government’s portfolio strategic projects valued at over £440bn. In this role he also designed and directs the “Sponsoring Major Projects” programme for UK Government Ministers.
At Oxford Paul also set up the MSc in Major Programme Management, a two-year, part-time programme that attracts senior programme leaders from around the world (50% are based outside the UK) who lead programme across a range of sectors.
These programmes involve working closely with client organisations and participants to understanding their potential for development and growth through to realising these opportunities. These roles also include engaging teams of faculty and experienced practitioners to create the design and content required to ensure an engaging learning experience. For example, in addition to the MPLA, Chapman’s work with the UK Government extends to include developing and delivering workshops for the Civil Service’s Permanent Secretaries and also for particular departments that bring together Ministerial teams and their Senior Civil Servants. This means that the insights and capabilities Major Project Leaders develop on the Academy receive better support and can be implemented more effectively in the workplace, which is leading to notable improvements in Major Project delivery.
Paul’s research takes concepts at the heart of operations management, especially engineering and production, and blends these with other insights. This includes developing an approach to reducing new product development lead times that enabled organisations to improve market sensitivity and return on capital. Another strand of research brings together operations management with criminology to address product loss through theft and errors. The outputs from this work have been adopted internationally, saving retailers in Europe and the Americas over $2 billion in recent years.
Before joining Saïd Business School, Paul was a Senior Research Fellow at Cranfield School of Management and previously was a member of the Warwick Manufacturing Group at the University of Warwick. Paul took his BEng, MSc and Engineering Doctorate at the University of Warwick.
Paul is also Vice President of the Association for Project Management (APM), the Chartered body for the project profession, and previously served six years as a Board Member and Chair of the Professional Standards and Knowledge Committee.
09:00 - 09:15
Questions
09:15 - 10:00
Panel Session: Emotional Intelligence in Practice
Jamie Houghton
Partner PwC
Jamie Houghton
Partner, PwC
Jamie is a Partner at PwC and leads the Transport industry practice. He is a Chartered Civil Engineer, with a Masters in Programme Management.
He spent the first ten years of his career with Balfour Beatty as a civil engineer on a number of major road and rail design and build projects.
During an initial three year period with PwC he advised clients on a breadth of transport projects including London's congestion charging scheme and the restructuring of the Thameslink rail programme.
He then spent nine years with IBM, leading IBM's global intelligent transport systems business, implementing and operating congestion charging, tolling and customer ticketing systems.
Now back at PwC for four years, Jamie leads PwC's transport advisory team and is a lead partner in the Portfolio and Programme Management competency.
He spent the first ten years of his career with Balfour Beatty as a civil engineer on a number of major road and rail design and build projects.
During an initial three year period with PwC he advised clients on a breadth of transport projects including London's congestion charging scheme and the restructuring of the Thameslink rail programme.
He then spent nine years with IBM, leading IBM's global intelligent transport systems business, implementing and operating congestion charging, tolling and customer ticketing systems.
Now back at PwC for four years, Jamie leads PwC's transport advisory team and is a lead partner in the Portfolio and Programme Management competency.
Sir Tim Laurence
No longer at member organisation
Sir Tim Laurence
No longer at member organisation
Vice Admiral Sir Tim Laurence joined the Major Projects Association as Chair on 1st April 2013. His 37 years of service in the Royal Navy culminated with three years as Chief Executive of the organisation which manages Britain's Defence property and projects worldwide (now known as the Defence Infrastructure Organisation). After retiring in 2010, he became a freelance non-executive with interests in property, regeneration, transport and defence. He is Chairman of two property companies specialising in urban regeneration projects. In April 2015 he took over as Chairman of the English Heritage Trust, the charity which looks after England's National Collection of historic sites, including Dover Castle, Stonehenge and Hadrian's Wall. In July 2016 he became Vice Chairman of the Commonwealth War Graves Commission. He holds non-remunerative positions with the Great Western Railway, with the Durham Global Security Institute and with a number of charities, including RNLI and the HMS Victory Preservation Company.
Mark Wild
Chief Executive Officer HS2 Ltd
Mark Wild
Chief Executive Officer, HS2 Ltd
Mark draws on more than 35 years of experience leading complex and critical infrastructure programmes in both public and private sectors in the UK and abroad. The majority of his experience has been in operating or building major transportation infrastructure including as MD of Westinghouse Signals, CEO of Public Transport Victoria (Melbourne, Australia), and MD of London Underground - one of oldest and largest oldest metro systems in the world with over one billion journeys a year and 20,000 employees. He has a proven track record of delivering transformational change on some of the largest and most complex projects around the world.
As CEO of Crossrail (2018-2022) in London, a £20bn programme delivering one of the world’s most advanced high-frequency passenger rail services, he implemented a rescue and recovery of the programme following earlier cost and schedule delays in 2018. This included rebuilding the organisation, completing construction of the programme and the integration into one of the most successful and celebrated new operating railways in the world – now known as the Elizabeth line.
In addition to driving organisational change and delivering major schemes to successful completion, Mark puts safety and sustainability at the heart of his ethos and is also passionate about helping to develop a new and diverse generation of engineers to lead the industry.
Mark awaits the start of his next role as Chief Executive Officer of HS2 Limited, leading one of the largest infrastructure programmes in the UK - Britain’s newest, high speed railway stretching over 140 miles between London and Birmingham and employing over 30,000 people.
Mark will join HS2 Ltd from SGN, one of the UK’s largest gas distribution networks, servicing 7 million customers in Scotland, Southern England and Northern Ireland.
Mark grew up in Durham in the North East of England. He is a Fellow of the Royal Academy of Engineering, has a 1st class engineering degree and an MBA from Leeds University.
As CEO of Crossrail (2018-2022) in London, a £20bn programme delivering one of the world’s most advanced high-frequency passenger rail services, he implemented a rescue and recovery of the programme following earlier cost and schedule delays in 2018. This included rebuilding the organisation, completing construction of the programme and the integration into one of the most successful and celebrated new operating railways in the world – now known as the Elizabeth line.
In addition to driving organisational change and delivering major schemes to successful completion, Mark puts safety and sustainability at the heart of his ethos and is also passionate about helping to develop a new and diverse generation of engineers to lead the industry.
Mark awaits the start of his next role as Chief Executive Officer of HS2 Limited, leading one of the largest infrastructure programmes in the UK - Britain’s newest, high speed railway stretching over 140 miles between London and Birmingham and employing over 30,000 people.
Mark will join HS2 Ltd from SGN, one of the UK’s largest gas distribution networks, servicing 7 million customers in Scotland, Southern England and Northern Ireland.
Mark grew up in Durham in the North East of England. He is a Fellow of the Royal Academy of Engineering, has a 1st class engineering degree and an MBA from Leeds University.
Valerie Todd CBE
Director of HR Siemens UK plc
Valerie Todd CBE
Director of HR, Siemens UK plc
Valerie is the HR Director for Siemens UK and Ireland. Before joining Siemens she was the Talent & Resources Director at Crossrail Ltd where she was responsible for ensuring Europe’s largest infrastructure project had the right people, in the right place at the right time. Prior to this Valerie was the Managing Director (Group Services), Transport for London.
She served as chairman of Investors in People Community Interest Company from 2010 to 2018 where she led the organisation through a period of growth change and renewal. She has also been a UK Government advisor on skills and employment as a Commissioner at the UK Commission for Employment and Skills. Valerie is currently a non-executive member of the British Army Board.
Valerie is a Fellow of CIPD (the professional body for HR and People Development). In 2014 she was made Commander of the Order of the British Empire (CBE) for services to skills, employment and the development of young people.
She served as chairman of Investors in People Community Interest Company from 2010 to 2018 where she led the organisation through a period of growth change and renewal. She has also been a UK Government advisor on skills and employment as a Commissioner at the UK Commission for Employment and Skills. Valerie is currently a non-executive member of the British Army Board.
Valerie is a Fellow of CIPD (the professional body for HR and People Development). In 2014 she was made Commander of the Order of the British Empire (CBE) for services to skills, employment and the development of young people.
10:00 - 10:30
Chairman's Summary and Introduction to Online Survey
Dr. Paul Chapman OBE
Senior Fellow in Operations Management Saïd Business School
Dr. Paul Chapman OBE
Senior Fellow in Operations Management, Saïd Business School
Paul Chapman is a leading expert on the learning and development of executives, especially those responsible for leading the delivery of major programmes/major projects typically valued at more than $1 billion.
Paul is Academy Director for the UK Government’s “Major Project Leadership Academy” (MPLA), a one-year part time programme for the Major Project Leaders responsible for delivering the UK Central Government’s portfolio strategic projects valued at over £440bn. In this role he also designed and directs the “Sponsoring Major Projects” programme for UK Government Ministers.
At Oxford Paul also set up the MSc in Major Programme Management, a two-year, part-time programme that attracts senior programme leaders from around the world (50% are based outside the UK) who lead programme across a range of sectors.
These programmes involve working closely with client organisations and participants to understanding their potential for development and growth through to realising these opportunities. These roles also include engaging teams of faculty and experienced practitioners to create the design and content required to ensure an engaging learning experience. For example, in addition to the MPLA, Chapman’s work with the UK Government extends to include developing and delivering workshops for the Civil Service’s Permanent Secretaries and also for particular departments that bring together Ministerial teams and their Senior Civil Servants. This means that the insights and capabilities Major Project Leaders develop on the Academy receive better support and can be implemented more effectively in the workplace, which is leading to notable improvements in Major Project delivery.
Paul’s research takes concepts at the heart of operations management, especially engineering and production, and blends these with other insights. This includes developing an approach to reducing new product development lead times that enabled organisations to improve market sensitivity and return on capital. Another strand of research brings together operations management with criminology to address product loss through theft and errors. The outputs from this work have been adopted internationally, saving retailers in Europe and the Americas over $2 billion in recent years.
Before joining Saïd Business School, Paul was a Senior Research Fellow at Cranfield School of Management and previously was a member of the Warwick Manufacturing Group at the University of Warwick. Paul took his BEng, MSc and Engineering Doctorate at the University of Warwick.
Paul is also Vice President of the Association for Project Management (APM), the Chartered body for the project profession, and previously served six years as a Board Member and Chair of the Professional Standards and Knowledge Committee.
Paul is Academy Director for the UK Government’s “Major Project Leadership Academy” (MPLA), a one-year part time programme for the Major Project Leaders responsible for delivering the UK Central Government’s portfolio strategic projects valued at over £440bn. In this role he also designed and directs the “Sponsoring Major Projects” programme for UK Government Ministers.
At Oxford Paul also set up the MSc in Major Programme Management, a two-year, part-time programme that attracts senior programme leaders from around the world (50% are based outside the UK) who lead programme across a range of sectors.
These programmes involve working closely with client organisations and participants to understanding their potential for development and growth through to realising these opportunities. These roles also include engaging teams of faculty and experienced practitioners to create the design and content required to ensure an engaging learning experience. For example, in addition to the MPLA, Chapman’s work with the UK Government extends to include developing and delivering workshops for the Civil Service’s Permanent Secretaries and also for particular departments that bring together Ministerial teams and their Senior Civil Servants. This means that the insights and capabilities Major Project Leaders develop on the Academy receive better support and can be implemented more effectively in the workplace, which is leading to notable improvements in Major Project delivery.
Paul’s research takes concepts at the heart of operations management, especially engineering and production, and blends these with other insights. This includes developing an approach to reducing new product development lead times that enabled organisations to improve market sensitivity and return on capital. Another strand of research brings together operations management with criminology to address product loss through theft and errors. The outputs from this work have been adopted internationally, saving retailers in Europe and the Americas over $2 billion in recent years.
Before joining Saïd Business School, Paul was a Senior Research Fellow at Cranfield School of Management and previously was a member of the Warwick Manufacturing Group at the University of Warwick. Paul took his BEng, MSc and Engineering Doctorate at the University of Warwick.
Paul is also Vice President of the Association for Project Management (APM), the Chartered body for the project profession, and previously served six years as a Board Member and Chair of the Professional Standards and Knowledge Committee.
Sir Tim Laurence
No longer at member organisation
Sir Tim Laurence
No longer at member organisation
Vice Admiral Sir Tim Laurence joined the Major Projects Association as Chair on 1st April 2013. His 37 years of service in the Royal Navy culminated with three years as Chief Executive of the organisation which manages Britain's Defence property and projects worldwide (now known as the Defence Infrastructure Organisation). After retiring in 2010, he became a freelance non-executive with interests in property, regeneration, transport and defence. He is Chairman of two property companies specialising in urban regeneration projects. In April 2015 he took over as Chairman of the English Heritage Trust, the charity which looks after England's National Collection of historic sites, including Dover Castle, Stonehenge and Hadrian's Wall. In July 2016 he became Vice Chairman of the Commonwealth War Graves Commission. He holds non-remunerative positions with the Great Western Railway, with the Durham Global Security Institute and with a number of charities, including RNLI and the HMS Victory Preservation Company.
10:30 - 10:30
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