Tideway tunnel

Thames Tideway Tunnel: Procurement and Programme Management

How collaboration, strategic procurement, and risk-based programme management underpinned successful delivery of the tunnel project.

Knowledge Type

Learning Legacy

Organisation

Tideway

Major Project

Thames Tideway Tunnel
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Thames Tideway Tunnel: Procurement and Programme Management

This paper outlines the procurement and programme management approach behind the Thames Tideway Tunnel. It details how Tideway structured the delivery, engaging three main works contractors and a system integrator under NEC3 contracts.

A robust procurement strategy drew on lessons from major UK projects like Crossrail and the Olympic Delivery Authority, emphasising appropriate risk allocation, simplified interfaces, and outcome-focused incentivisation. Contractors were selected through a rigorous process balancing technical merit, commercial viability, and behavioural compatibility.

Programme management was led by Jacobs, who implemented integrated project controls, risk-based forecasting, and a three-tier assurance model. A dedicated alliance structure fostered collaboration among Tideway, contractors, and Thames Water, allowing flexible, best-for-project decisions.

The paper demonstrates how a clear contractual framework, coupled with strong programme governance and sustained collaboration, enabled successful delivery of a highly complex infrastructure programme.

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This paper appeared in the Proceedings of the Institution of Civil Engineers – Civil Engineering, the flagship journal of the Institution of Civil Engineers, published by Emerald Publishing Limited.

Image credit: Tideway

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