Employee Engagement

Knowledge Type

Learning Legacy

Organisation

Crossrail Ltd

Major Project

Crossrail

Authors

Rob Jones Richard Davies
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Employee Engagement

Summary

This micro-report outlines Crossrail’s lessons learned on effective employee engagement across an integrated team of multiple sites and multiple partners. It highlights the benefits of including contractor staff as a key engagement audience.

The micro-report describes the tools employed, the outcomes achieved and concludes with the importance of project leaders engaging with staff and creating ‘I was there’ moments.

This micro-report would be of interest to communication specialists, marketing specialists, employee engagement specialists, organisational development practitioners.

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