Project Information Compliance Principles
Summary
The Crossrail project has generated in the region of 15 million pieces of highly complex documented information. Having a well structured and rigorously controlled information environment that facilitated a smooth flowing information environment was critical to the Crossrail programme. It helped ensure that the right people were able to retrieve the right information throughout the project lifecycle.
This case study reviews the various assurance methods used by the Information Compliance team to measure, analyse and communicate compliance. It outlines the use of dynamic Key Performance Indicators to drive performance improvements, and management of information and document delivery risks and issues. A combination of periodic compliance reviews, automated reporting from eB (the Electronic Document Management System EDMS), and knowledge sharing across the programme was instrumental in providing robust assurance of information compliance across the programme. Performance reporting helped to improve performance in information compliance to support effective contract close out and programme handover.
This case study is relevant to client organisations, contractors and SMEs in all sectors on any major project; considering technical information management strategy.